Corporate FAQ

How do I get started or request a demo?

Get in touch through our Contact Form to discuss your training requirements with our team.

What are the benefits of corporate training with Centri?

Organizations receive practical cybersecurity training supported by tools and services designed to

simplify management and maximize impact.

Benefits include:

  • A Team Leader Dashboard to assign licences and track progress
  • Visibility into course completion, certifications, and exam results
  • A dedicated Account Manager for onboarding and support
  • Training recommendations aligned to your team's needs
  • Priority support for technical and administrative queries

What is the Team Leader Dashboard?

The Team Leader Dashboard gives managers a central view of their organization's training activity.

You can:

  • Assign and manage training credits
  • Track learner progress and certification status
  • Monitor exam attempts and pass rates

Can Centri align training to our requirements?

Yes. We work with organizations to map training to specific roles, skill gaps, and operational goals.

Our SOC Leaders Maturity Assessment can also help identify capability gaps and recommend the most

relevant training paths.

What is the SOC Leaders Maturity Assessment?

The SOC Maturity Assessment evaluates your Security Operations Centre across key areas such as detection, incident response, automation, and team capability.

You'll receive a benchmark score and tailored recommendations to improve both operational processes and team skills.

How is the training delivered?

All training is available on demand through our online Learning Management System ( LMS), accessible 24/7.

Courses include hands-on labs, browser-based exercises, and practical assessments that learners can complete at their own pace.

How are certification exams structured?

Our certification exams are practical assessments based on realistic cybersecurity scenarios.

This approach tests learners' ability to apply their skills in real-world situations rather than relying solely on multiple-choice questions.

What support is available?

All corporate customers are assigned a dedicated Account Manager to support onboarding, licensing, and any administrative queries.

We also provide technical support to all customers, with most enquiries answered within 24 hours.

What happens if a learner does not pass?

Each certification includes two exam attempts.

If a learner does not pass on the first attempt, they receive feedback and can retake the exam after a ten-day cooldown period at no extra cost.

Can additional exam resits be purchased?

Yes. Additional exam attempts can be purchased through the eLearning platform or arranged via your Account Manager.

What do learners receive after passing?

Successful learners receive a digital certificate and a Credly badge, with the option to purchase a physical rewards pack.

What makes Centri different?

Centri focuses on practical, browser -based training and hands -on certification exams.

Our programmes are designed to help organizations build job-ready analysts and measure development over time.

Ready to strengthen your team's capabilities?

Speak with our team to explore how we can support and grow your security operations.